Scope and Controller
This Privacy Policy describes how information is processed when you use the VERIDIA SCIENTIFIC website, create or use an account, prepare a Request Cart, submit a procurement request, or exchange messages associated with a request.
VERIDIA SCIENTIFIC is the public website brand.
Information We Process
Depending on how you use the website, information may include:
- Account identifiers and account contact information.
- Contact name, company or organization, business email, country or region, and optional phone number.
- Selected products, product codes, pack selections, quantities, and additional requirements.
- Request references, status, offer and fulfillment information, and related audit records.
- Customer and procurement-team message content and timestamps.
- Delivery and billing information entered through applicable WooCommerce workflows.
- Technical information needed to operate, secure, and diagnose the website, such as request logs, device or browser information, IP-derived security data, cookies, session identifiers, and nonce or token validation events, where configured and applicable.
How Information Is Used
Information may be used to:
- Create and manage accounts.
- Maintain Request Cart and session functions.
- Receive, review, and respond to procurement requirements.
- Prepare and communicate request or offer information.
- Coordinate documentation access and delivery details.
- Maintain secure customer and procurement-team communications.
- Protect accounts, requests, documents, and site operations.
- Diagnose errors, prevent misuse, and maintain audit records.
- Meet applicable legal, accounting, security, or compliance obligations.
Service Providers and Disclosures
Information may be handled by service providers that support website hosting and content delivery, account and commerce functions, email hosting and SMTP delivery, security, maintenance, or other approved website operations.
Retention
Information is retained only for as long as reasonably necessary for the purposes described in this policy. The applicable need may include account administration, request and message handling, security, diagnostics, misuse prevention, audit, accounting, dispute resolution, compliance, and legal obligations. Different record categories may be retained for different periods according to those needs. No fixed public retention period is stated.
Security
The website uses access controls, signed contexts, nonces, controlled links, and other application safeguards where implemented. No internet service or storage method can be guaranteed to be completely secure. Users are responsible for protecting account credentials and controlled request links.
International Processing
Information may be processed by service providers supporting website operations in different locations.
Your Choices and Rights
Depending on applicable law, users may have rights to request access, correction, deletion, restriction, objection, or portability of personal information. Rights, exceptions, identity-verification requirements, and response periods vary by jurisdiction. Requests are reviewed under the law that applies to the verified legal operator and the request.
Contact
Do not submit unnecessary sensitive personal information through procurement requests or messages.
Policy Changes
This policy may be updated when website practices, service providers, or legal requirements change. The current effective date is shown at the top of the page.